Positive psychology; Optimism – Dimensions, optimism in the work place, happiness/ subjective well being; Emotional Intelligence- Meaning, EQ at work; Self-efficacy – Process, impact, sources and implications of self efficacy.
Communication: Background of the role of communication, Nonverbal communication, interpersonal communication, Downward communication, upward communication, interactive communication in organizations
The meaning of motivation; motivation approaches - the content theories of work motivation, the process theories of work motivation, contemporary theories of work motivation; Job Satisfaction - Measuring job satisfaction, Job facet satisfaction, Motivation, Job Satisfaction and pay - Perceived pay equity, Merit pay, Wage-incentive pay systems.
Approaches to Leadership-Scientific Management, The Human Relations Approach, Theory X and Y and Z; Theories of Leadership - Contingency theory, Cognitive Resource Theory, Path- goal Theory, Normative Decision Theory, The Leader –Member Exchange; Styles of Leadership - Authoritarian and Democratic Leaders, Transactional and Transformational Leaders; The Role of Power in Leadership - Types of power, Effects and uses of power; The Role of Expectations - The Pygmalion Effect; The Functions of Leadership.
Physiological effects; individual differences in stress response; causes; effects; treating stress in the workplace.