To understand the concepts, nature and principles of organizational behavior.
The Challenges Facing Management Today; Introduction to Organizational Behavior; Cognitive Framework; Behavior Framework; Social Learning Framework And Organizational Behavior Framework, History of Organizational Behavior
Classical, Modern Theory, Theory X, Y, Z
Definition, Uniformity, Types, Creating and Maintaining a Culture, Changing Organizational Culture, Organization Climate
Model, Functions, Channels, Communication Fundamentals - Direction of Communication, Formal v/s Informal Network, Non-Verbal Communication, Barriers to Effective Communication, Key Communication Skills - Active Listening and Feedback; Effective Communication Management
Nature of Decision Making, Behavioral Decision-Making - Decision Rationality, Models; Decision Making Techniques - Traditional Participative Technique and Modern Participative Technique